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Record PC users's actions, grab screenshots and passwords
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Employee Monitor: advanced settings

24 April 2012

errorFrom time to time, we get contacted by people complaining that they cannot connect to a remote computer using Mipko Employee Monitor. Unfortunately, such situations do happen because of the differences in network architectures, computer settings, user permissions and other parameters. We have compiled a list of recommendations that will most probably help you solve your problem and successfully establish a connection. Here they are.

One.

Make sure that the script is installed and launched on monitored computers (just in case you missed something). The following instruction explains how it can be created and installed.
The work of the script can be tested in the following way:
If the script was installed, you will find a folder called C:\Documents and Settings\All Users\Application Data\MPK (in Windows XP) or C:\ProgrammData\MPK (in Windows 7) containing logs and the executable file of the program. If the program is running, it won’t be possible to delete or move the executable file (with the *.exe extension).

Two.

Try adding the target computer using its IP address instead of its network name.
Try navigating from the observer’s computer to C$, the hidden shared folder of the client system being monitored and make sure it is accessible under the current user without errors or issues of any sort. If it’s not, try looking for a possible reason and fixing it.
My Computer > address bar > \\IP address or name of the client computer\C$ > Enter
If it didn’t help and didn’t solve the problem, carry on with the instruction.

Three.

Make sure that the DWORD RestrictAnonymous key is set to zero in the HKLM\SYSTEM\CurrentControlSet\Control\Lsa registry node on all monitored computers. This is a recommendation from Microsoft.
In Windows 7, disable the “Password protected sharing” option:
Control Panel > Network and Internet > View network status and tasks > Change advanced sharing settings > Home or Work (current profile) > Password protected sharing > Turn off password protected sharing.

Make sure that all computers are in the same workgroup or domain. This is important – if they are not, it may cause problems.
If you have completed the steps described above, restarted the computer and the problem still persists, please contact our technical support service, we’ll do our best to assist you.

Google: online safety guide for children

10 November 2011

According to a research conducted by the Internet Development Fund, children in Europe and the NIS states usually know more about the Internet than their parents do.

From the one hand, this is a positive and logical thing. From the other hand – we don’t really know how children understand the basics of online security. Regular incidents involving Internet fraud and harassment prove that the problem is very real and the level of online threat awareness among teenagers is very low.

You can try to shield your kids from such threats in many ways, but you must be ready to face the fact that an Internet-savvy teenager won’t have any problems finding a workaround. And that is why you, as a parent, will have to explain the basics of online security to them.

Google has published a guide for parents and teachers that explains how online dangers can be avoided and how the rules of online conduct can be efficiently communicated to minors. All of these materials have been published as “Family Safety Center”.

The guide contains articles written by Google and other companies working on the problems of online security for children.

However, we should not forget than no technology, even the most advanced one, will ever be able to replace parental control and proper upbringing.

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