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Tutorial

Refog Terminal Monitor

REFOG
Terminal Monitor

I was skeptical at first when I saw the promise to “improve terminal productivity without leaving a chair”. However, your Terminal Monitor has quickly turned me into a believer.

M. Hansen, USA

Сompatible with: Windows Server 2008, 2012, 2016, Citrix


1. User and License Management

Terminal version is licensed per user. Each user has two settings - a license and visibility.

Visibility setting shows or hides a user in a user list of the man window of the program.

License:

  1. Only users with assigned licenses are monitored. Users without assigned licenses are not monitored even if they are set to be visible. If a user is logged in during installation, a license will be assigned to that user, but monitoring will start the next time the user logs in.
  2. Licenses are assigned using a special window which shows a list of all users of server and domain. License is assigned to a user automatically if you enable any kind of monitoring for that user.
  3. A license is unassigned from a user automatically if you disable monitoring of that user or hide it.

License management window

Use this window to manage licenses and user visibility. This list includes local and domain users.

«Assign licenses automatically» option lets the program automatically assign licenses to users that connect to the server (as long as there are licenses available).

«User Filter» – filter user list by a part of user name. Only matching users will be shown below in the list.

«Clear» button clears the filter and restores the list to original state.

«Add» button lets you pick additional users that were not discovered automatically.

These are possible states of users in the list:

  • - License assigned, user is visible
  • - No assigned license, user is hidden
  • - No assigned license, user is visible

If there are no more licenses available, you can only show users in the list but not monitor then. You can view previously recorded logs for all visible users.

If the «Assign licenses automatically» option is disabled, you will be able to enable/disable particular log types for all users at the same time after clicking the «Next» button.

2. Administrator management

Only particular users are given permission to view logs.

You can manage a list of those program administrator users «Settings > Log Access Policy» pane.

Users that are not in the list of program administrators will not be able to access logs even if they know program password. If the list is empty then a user that has computer administrator privileges and has started the program first will become program administrator automatically.

3. Moving log storage folder

You can set where to store log on a server using «Settings > Log Folder» pane.

You can view current log location using Windows Explorer by clicking «Show in Explorer» button. To change move this folder to a new location click «Browse» button and pick a folder. Click «Apply» button to actually move log to new location.

Notes:

  1. To be able to move the log make sure that only administrator is logged in to the server.
  2. You can’t move a log to a new location that already has existing log.

A separate application with administrator privileges is responsible for moving the log. If you have UAC enable you will be asked to give permission to run that application.

The «Log encryption» option allows you to change the log storage method after installing the program. To enable or disable encryption, make sure that only the server’s administrator is active in the system.

4. Generating and Exporting Reports

To generate a report, select a server in the user tree and click the «Report» button.

Log export settings:

«Format» - CSV and HTML formats supported

«Date range» – the time period for generating a log file report. To generate a report for one day, select the same day in both field.

«Filters» – any text that the log will be filtered by, such as an application’s name or word. Each word should be entered on a separate line.

«Output Folder» – the folder used for saving logs.