For the third time this year, Lenovo has been caught spying on the buyers of its devices.
Initial concerns were caused by the pre-installed Superfish tool that violated users’ privacy. After that, users found non-removable loaders of unknown software in the system BIOS of these laptops.
The newest discovery is a “Lenovo Customer Feedback Program 64” process found in the task manager of a refurbished Thinkpad laptop with Windows 7 OEM installed. Once a day, is sends comprehensive information about the use of the system to a certain address.
Information about this software is provided in the user agreement, but it’s very well hidden.
Another curious fact is that the information is not sent to Lenovo directly, but to a company called Omniture, which specializes in marketing and web analytics. It means that the results of this
monitoring are likely to convert into additional revenue for Lenovo.
Users of Thinkpad laptops are seriously concerned by the fact that the company tries to make money even on the buyers of expensive premium equipment.